Support

Lets get that fixed, shall we?

FAQ

We offer full support to each of our clients, no matter how big or small. Simply email or call and we’ll get back to you as soon as possible.

We provide each client with a streamlined WordPress installation guide as well as a complimentary 1-on-1 WordPress installation session.

Your website is backed up every time we make revisions to your content, so there’s no need to worry about data loss.

Times have been tough on all of us, and we understand that local businesses took a big hit. Not only are our prices some of the most competitive in the business, but we offer flexible pricing plans catered to the individual customer.

Whatever platform you’re on now won’t be any barrier for our team. We translate all of your feature-needs into a brand new WordPress powered site.

We can provide you with a custom domain from a variety of options, or you can keep your own current domain. Keep in mind that short, simple domains are more expensive than long, complex ones.

We provide access to Mailchimp for sending emails to your customers as well as a Google Workspace hook-up for a custom email @yourdomain.com.

We design from the mobile experience first. Over half of all internet traffic today is done on the phone and your website has to look good there, too.

Our hosting is infinitely scalable, so if you grow, we grow along with you.

Our premium hosting options provide industry-leading speeds compared to other websites with the same content.

You can reach us via email at [email protected], or by phone at (917) 476-9935

We’re available via email anytime or by phone Monday to Friday between 8am-8pm and Saturday to Sunday between 8am-8pm.

We usually keep your credit card on file, but we only charge you with your authorization!

Make no mistake, once you pay for your website, it is <strong>yours and yours alone</strong>. You may hire us on to maintain your new website and its features, but it remains under your complete control.

We offer favicons (website tab logos), website logos, and feature images at a low cost. Mention your specific requests in your contact email to get a quote.

Common Fixes

Have you tried this before contacting support?

  • Restarting your computer

  • Restarting your router
  • Relaunching your web browser
  • Launch through another browser
  • Clear your browser cache
  • Deactivate and reactivate plugins
  • Test another device
  • Hard refresh your browser
  • Reset permalinks
  • Check WordPress site URL
  • Scan your PC for malware
  • Check port fowarding settings
  • Check for your issue on WordPress Troubleshooting
  • Check for your issue on Avada Troubleshooting

Guaranteed Support

Whether your problem is big or small, we’ve got you covered.

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Design Hours

Our team is constantly searching for bigger and better ways to bring you quality products.

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Satisfaction

You’ll never be unsatisfied by taking advantage of our free 2 website draft revisal’s.

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Equipment

We’ve got all the necessary software and equipment we need to make your dreams come true.

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Sips of Coffee

We all need a little something to keep us going ;).